Privacy Policy

Last Updated: May 20, 2026

At RGS Fire Protection Limited, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

1. Introduction

We are RGS Fire Protection Limited, a passive fire protection company based in Essex. We provide technical expertise and compliant safety solutions to the construction industry across the UK.

2. How We Collect Information

We obtain information about you when you use our website, for example, when you contact us about products and services, or if you register to receive one of our weekly newsletters.

3. Types of Information Collected

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

4. How Your Information is Used

We may use your information to process orders that you have submitted, to carry out our obligations arising from any contracts entered into by you and us, or to seek your views or comments on the services we provide.

5. Retention Periods

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations.

6. Access to Your Information

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

7. Third Party Service Providers

We may pass your information to our third party service providers for the purposes of completing tasks and providing services to you on our behalf.

8. Your Choices

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes unless you have given your prior consent.

9. Accessing and Updating Your Information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at info@rgsfire.co.uk.

10. Security Precautions

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected with SSL software.

11. Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you.

12. Use of 'Cookies'

Like many other websites, the RGS Fire Protection website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer to allow that website to recognise you when you visit.

13. Links to Other Websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit.

14. 16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

15. Transferring Outside EU

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”).

16. Policy Review

We keep this Policy under regular review. Any questions regarding this Policy and our privacy practices should be sent by email to info@rgsfire.co.uk or by writing to Unit 6 Priory Works, Priory Avenue, Southend-on-Sea, SS2 6LD.